Candid: A Tool for Talking About It
// User Research, Product Design, Strategy
// 4.0 Schools Fellowship Winner, TELOS Grant Recipient
How did you learn about "the birds and the bees?"
Parents and children often struggle to discuss topics in comprehensive sex education, such as relationships, sexuality, and decision-making. Parents might not have the right language or confidence to bring up these topics. And while kids are curious, they may not always know what to ask.
Project: Candid, a mobile tool that enables families to have meaningful conversations about growing up
Collaborator: Kimiya Hojjat
Context: Learning, Design, and Technology Master's Project
Instead of silence or awkward conversations, learning about growing up can be an opportunity for coming together, sharing stories, and engaging in positive and playful learning experiences.
Candid is a mobile tool that helps parents foster meaningful conversations with their kids about difficult topics around growing up, such as gender roles, sexuality, and relationships. It uses popular engaging media to break the ice and contextualize important concepts. After watching a video together, parents and children choose from a library of questions to ask each other, and can also privately write in their own questions they may be curious about.
Candid helps foster conversations as parents and kids each take turns on the tablet sharing their thoughts and responding to questions that were chosen for them.
Research and Design Process
We began by working to understand the scope and nature of the problem, through:
Conducting an in-depth literature review
Interviewing experts on comprehensive sex education, relationships, and communication
Designing, running, and analyzing a Qualtrics survey with 160+ respondents to gain self-reported data on the challenges that parents face, current solutions used, and how these conversations fit into their day
Armed with a deeper understanding of the problem space, we honed in our target user (parents and children ages 9-12 years old) and design challenge.
The next phase of our research process concentrated on identifying the underlying causes of communication challenges, and what we can learn from existing solutions through:
In-depth qualitative interviews and card sorting sessions
Next, we designed, prototyped, tested and iterated on our solution, engaging in:
Concept feedback sessions
Learner studies examining efficacy and learning outcomes